FAQ – Student Housing

Here we answer frequently asked questions about student housing. If you have any other questions, please feel free to contact us.

Application Process

Apply as soon as possible if you are planning to study in Potsdam, Brandenburg an der Havel or in Wildau – even if you have not yet been admitted. A cancellation is possible until the conclusion of the contract.

You have questions? Please send your general inquiries exclusively to the e-mail address wohnen@studentenwerk-potsdam.de. We kindly ask you to refrain from multiple inquiries, as these will delay our work processes.

We have summarized the application process for you here.

You may be eligible if you study at one of the following universities:

  • Universität Potsdam
  • Fachhochschule Potsdam
  • Film Universität Babelsberg KONRAD WOLF
  • Technische Hochschule Brandenburg
  • Technische Hochschule Wildau

Am I eligible? Find out in our procurement directive!
Procurement Directive (EN)

You are not eligible if:

  • You work most of the time and have a regular income from gainful employment
  • You are a PhD student, a doctoral candidate or a trainee teacher
  • You have been given notice of termination in a previous rental relationship with the Studentenwerk Potsdam
  • You have already lived in a residential hall of the Studentenwerk Potsdam up to the maximum duration
  • You have liabilities from renting or other liabilities toward the Studentenwerk Potsdam
  • You have completed a total of 10 or more university semesters and/or have reached the age of 30 at the time of application
  • You have your principal place of residence in the catchment area of their university facilities and are able to reach the location of their university with public transport within 60 minutes
  • You have been banned from entering the residential halls by the Studentenwerk Potsdam
  • You are or have been living in one of the accommodations of the Studentenwerk Potsdam without a valid rental agreement or consent of the Studentenwerk Potsdam

The earlier we receive your application, along with your admission/study certificate, the better are your chances of finding a place. If you are flexible in the choice of housing and living arrangements, your chances will increase.

Please understand that we cannot provide any concrete information here and please refrain from making enquiries.

If you are not eligible, you will only have a chance of a temporary rental agreement if there is free capacity. As a rule of thumb, this is more likely to be the case in the summer semester, as the demand for a place in one of our dormitories is very high during the winter semester. 

    After we have received your admission/study certificate, you will receive an offer according to the order of your application, provided that places in a dormitory become available.
    For Potsdam the process of allocation begins in August, for Brandenburg an der Havel and Wildau in July.

    Generally, your application is only valid during the semester, you have signed in for. If you want to pursue your application in the following semester/semesters, you have to apply again every semester.

    Yes, if you:

    • do not respond to our offer on time
    • are not eligible for residence
    • provide false information in your application

    The application expires at the end of the respective semester at the latest and has to be filed again, if you are still interested.

    Yes, please send us an e-mail with your applicant number if you are no longer in need! This will enable us to assign the accommodation to other students as quickly as possible. Cancellation is no longer possible if you have already signed the rental agreement.

    You are welcome to send an email with the desired changes:


    Please do not forget to provide your candidate number in the email.

    The deposit is currently 300 Euro and does not bear interest during the rental period.


    You sign the rental agreement at the office of your person responsible at the headquarters of the Studentenwerk. You receive information on the date and procedure by email. It is not possible to send the rental agreement by post or email.

    • Basic rent
    • Heating costs, operational costs as well as electricity
    • Furnishing with a bed, a wardrobe, a shelf, a table and a chair
    • Basic equipment Sat-TV
    • free use of the common are

    There are no additional charges on operational costs!

    Not included: Internet use (separate registration at the university necessary) and TV license fee

    Room handover: Monday to Friday, from 7.00 to 15.30.
    If the rental agreement starts on a Saturday, Sunday or a public holiday, the room cannot be handed over until the next working day. As a rule, it is not possible to move in early, as the rooms are rented out until the last day of the previous month.

    Yes. According to the Reporting Act (Meldegesetz), every tenant is obliged to register at his/her competent registration office within two weeks after moving.

    Brandenburg an der Havel

    Generally, yes. However, students that are eligible for BAföG and do not live with their parents can be exempted from the licence fee. Information on the license fee is also available in English, French, Spanish, Chinese, Arabic and Russian. Find out what applies to you! Rundfunkbeitrag (EN)

    Every tenant is obliged to provide a direct debit mandate. The monthly rent is due on the first day of the month. The Studentenwerk must receive the payment on the third day of the month at the latest.

    Yes, a short-term rental with a duration of at least one month and less than one semester (6 months) is possible. A monthly charge of 30 euros applies for all short-term leases.

    You may only sublet your room with the approval of the Studentenwerk Potsdam:
    General Terms and conditions of rental (§ 16)

    Subletting must be applied for in writing (informally) and is limited to a maximum of two semesters.
    Only subtenants who meet the requirements of the Studentenwerk Potsdam's procurement directive will be accepted.
    Procurement directive (EN)

    Subletting is only possible if you temporarily live somewhere else during your studies (e.g. semester abroad, compulsory internship) and for a remaining period of time until the end of the contract (when the contract is terminated). Illegal subletting and subletting with the intention of making a profit (rent surcharge) always lead to termination of the tenancy.

    Due to high demand, the chances of moving to another hall of residence during the semester are quite low. It is not possible to move at the start of a new semester. For moving requests, please use online relocation application form.

    No. The rental agreement and the enrolment do not depend on each other. Provisions on the duration of the contract or the possibility of termination are stated in the rental agreement or in the general terms and conditions of rental.

    Please inform the Studentenwerk immediately in writing when you are no longer eligible to student housing.

    • Long-term rental agreements that were concluded from October 2017: Termination is possible up to two months before the end of the semester at the end of the semester.
    • Short-term rental agreements end automatically at the end of the semester and cannot be terminated.

    The Studentenwerk must always receive notice of termination in writing, including the tenant's signature.

    Termination Notice

    The Studentenwerk balances the accounts with regard to the deposit 6 months after the end of the rental relationship at the latest. A positive balance of the deposit account will be transferred to the account specified by the tenant.

    Please make an appointment with the caretaker of your residence. The preliminary inspection should take place approx. 14 days before the end of the rental agreement. The room must be handed over at the latest by 10 am on the last working day before the end of the rental agreement in an orderly, tidy and re-rentable condition.

    If you are not in arrears, you can get the certificate of exemption from rent debts here: regber[at]studentenwerk-potsdam.de

    Dorm Life

    The apartment comprises the living and sleeping area as well as an integrated kitchenette and a bathroom for sole use. The bathroom is equipped with a shower and the kitchenette with refrigerator and cooking facilities (see sample floor plan).

    The apartments in the student residence are furnished with bed, mattress, (writing) table, chair, closet, mobile container and shelf.

    The apartment size varies from 1-room apartments to 2.5-room apartments.

    Please file a report to the Studentenwerk or the caretaker immediately stating the reason. You must bear additional costs for the replacements or for cylinder changes.

    During office hours you can consult the caretaker for door openings. Outside office hours, please call the emergency key service. You will find the contact on the notice board.

    For spare keys a written request must always be sent to the person responsible under indication of the reason. Only if there is an important reason (e.g. in cases of child care, disabilities or need for long-term care after a disease) a second key can be made available.

    Yes. Visitors can stay with you for free for up to 14 days within a period of six months (all visiting days are counted together).

    In case of an extended visit, your visitor can live in your room for an additional monthly fee of 80 Euros after inspection and approval, provided that your visitor is enrolled as a student as well.

    No. You are not allowed to remove or relocate furniture from the Studentenwerk inside or outside the residence halls.

    For reasons of hygiene and the protection of animals it is not allowed to keep pets in residence halls. Exceptions are made for small animals such as birds, hamsters, ornamental fish etc., which have to be kept appropriately.

    You are not allowed to connect washing machines, dryers, dishwashers, heating and cooling appliances yourself. You will find washing machines and tumble dryers in the cellar of your hall of residence – they can be used for a fee.

    An internet connection can only be provided by the respective university service provider (e.g. ZIM of the University of Potsdam) in a separate contract based on the existing LAN connections. Also it is not possible to feed-in other services (e.g., cable TV etc.) due to the limited capacities.


    ZIM - Zentrum für Informationstechnologie und Medienmanagement der Universität Potsdam


    IT Services der TH Brandenburg


    Hochschulrechenzentrum der TH Wildau

    Smoking is prohibited in all staircases, hallways, common rooms and shared kitchens as well as in the sanitary facilities. The respective tenant will be charged for damages caused by smoking within the room / apartment.

    Find out how to use the "Mietwasch" washing machines and dryers in our leaflet:

    Mietwasch (DE | EN)

    All flatmates are equally in charge of cleaning and tidying up the common rooms (bathroom, kitchen, haallway) and can be held responsible for non-compliance. We recommend to introduce cleaning plans.

    Please inform the caretaker immediately to prevent further spread with appropriate means. You can use the following form:
    Damage Report